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VPNs for ad-blocking It’s odd that there’s only one monthly option, but the rest of the provider’s plans are of great value. That said, limited support options and low reported customer satisfaction hold back the overall appeal. When it comes to Postpaid monthly plans, there are only two to keep track of here. The Coles Mobile $35 mobile plan comes with 45GB of data as standard while the Coles Mobile $45 mobile plan comes with 70GB of data. Aside from the data caps and the cost involved with each, there is no major differences in perks or features here. However, Coles Mobile is currently running a promotion that doubles the data cap of the cheaper plan and boosts the cap on the more expensive $45 plan to 180GB if you sign up before the 28th of February, 2023. This bonus data expires after six months, but since this is a no-contract plan you’re free to look for a better deal once that happens. The first plan is the Coles Prepaid $20 for 30 Days offering which, outside of the plan name tells you almost everything you need to know, and comes with 15GB of data as well as unlimited standard international calls to 15 selected countries. There is competition from TPG Prepaid plans, which tend to have discounted pricing for the first three months, but the TPG Medium Plan costs more in the first year and is on the Vodafone mobile network, which isn’t as widespread as the Optus network that Coles uses. For comparison, below is a list of daily updating list of popular prepaid plans with at least 15GB of data. The first is the Coles Prepaid $120 for 365 Days, which comes with 60GB of data and the same international call allowances as the Coles monthly Prepaid plan. This works out to be competitive pricing for a 365-day plan when stacked next to its peers. At the time of writing, the Coles Prepaid $120 for 365 Days plan is one of the cheapest prices you can pay for 60GB of data. Admittedly, that’s not a whole lot to use in a year when you divvy it up. Working with just 5GB per month isn’t impossible, but it might be a little too lean for those who tend to stream video content on the go. For comparison, below is a daily updating list of the most popular long-expiry Prepaid plans with at least 100GB of data. What’s more, unlike the 150GB option, Coles do offer discounted pricing on the Coles Prepaid $200 for 365 days. This promotion brings the price down from $200 to $169, though it will revert to the former after your first recharge. There’s nothing stopping you from pairing together something you find in a Coles store with a Coles Mobile plan, but there’s no clear benefit to doing so either. The simple version is that Coles Mobile customers should have coverage in all the same places that they would have with both Optus and any of the many other Optus MVNOs out there. The good news is that this works out to around 98.5% of the Australian population. The bad news is that some rural areas might not be covered and access to Optus’ growing 5G network isn’t on the cards either. When it comes to mobile plans that use the Optus network, Coles Mobile is far from the only option. Check out the widget below for a sense of how it compares to other Optus MNVOs. Still, stick a Coles SIM card into your device and you’ll get most of the same perks regardless of whether you’ve signed on for a postpaid or prepaid plan. The most notable of these is unlimited standard international talk and text to 15 selected destinations (22 destinations with postpaid) and data rollover up to 500GB. The catch with the data rollover is you either have to recharge before expiry or enable an automatic Coles Mobile recharge in order to benefit from it. These are the selected countries you can call with any of the Coles Mobile Prepaid plans: Similar to the perks offered by Woolworths Mobile and ALDI Mobile, signing up for Coles Mobile nets you a Coles gift card worth 10% of your next shopping trip to the supermarket. This discount can be used both in-store and online via the Coles website. You get a fresh gift card each month for the first six months, but the potential savings caps out at a maximum value of $30. Consumer review websites like Trustpilot and Product Review give an insight into how users rate Coles Mobile. In fairness, most of the reviews on Trustpilot are focused on Coles supermarkets rather than Coles Mobile, but most Coles Mobile reviews on Product Review are below three stars, which also applies to the breakdown in terms of value for money, transparency and customer service. Local reception scores three stars, but the overall rating was still only a whisker below two stars at the time of writing.
Overall value for money Product features and plan perks Coverage maps Whether or not they offer 5G connectivity Customer support channels Publicly available customer reviews
Click here for a full rundown of how we rate and review mobile providers like Coles Mobile. The Coles Group is an ASX-listed company, the opaque realities of stock markets mean that calling it an Australian-owned company might be a bit hard to prove. You’ll want to create an account first to get through the sign-up steps. Click on the ‘More info’ button below the plan you like the most, then follow the prompts to sign up for Coles Mobile. Calls and texts made outside Australia using a Coles Mobile SIM will cost you based on the MVNOs current roaming rates. These vary but can be found on the Coles Mobile website. Once you’ve used up your $25 of included value, you’ll have to top up. Unused roaming credit expires after 30 days.
