Optus Mobile Review ALDI Mobile Review Amaysim Mobile Review Belong Mobile Review Circles.Life Review Vodafone Mobile Review Woolworths Mobile Review Felix Mobile Review Best iPhone Plans Best Family Mobile Plans Best Budget Smartphones Best Prepaid Plans Best SIM-Only Plans Best Plans For Kids And Teens Best Cheap Mobile Plans Telstra vs Optus Mobile Optus NBN Review Belong NBN Review Vodafone NBN Review Superloop NBN Review Aussie BB NBN Review iiNet NBN Review MyRepublic NBN Review TPG NBN Review Best NBN Satellite Plans Best NBN Alternatives Best NBN Providers Best Home Wireless Plans What is a Good NBN Speed? Test NBN Speed How to speed up your internet Optus vs Telstra Broadband ExpressVPN Review CyberGhost VPN Review NordVPN Review PureVPN Review Norton Secure VPN Review IPVanish VPN Review Windscribe VPN Review Hotspot Shield VPN Review Best cheap VPN services Best VPN for streaming Best VPNs for gaming What is a VPN? VPNs for ad-blocking The cheapest mobile plan currently on offer from TPG Mobile is the $20 Small Plan. This comes with 12GB of data. That’s not bad, but there are still lots of better deals to be had in the $20 or under price range. This wasn’t always the case. TPG has long been one of Australia’s most popular internet providers, and their mobile branch has been around for quite a while too, having launched back in 2008. However, the telco has gone through many changes over the last decade or so - namely, switching their mobile service from the Optus network to Vodafone’s (a natural move, given that TPG merged with Vodafone in 2020). There are a number of pros and cons to this shared infrastructure. Vodafone’s underdog network has come a long way over the last decade but it’s still the smallest of Australia’s three mobile networks. That won’t be a problem for most Australians but if you live in a rural area with no Vodafone coverage, you will want to see what’s on offer from a Telstra MVNO, which tend to cover more of the population. If you’re considering signing up for TPG Mobile, we strongly suggest checking if your area has sufficient coverage. The TPG 4G coverage map below shows Vodafone’s mobile network reach in Australia. Remember to toggle 5G on or off (depending on your plan) and zoom in to double-check if your area is covered. You can see all four prepaid options for yourself using the widget below. Compared to something like Telstra and Optus 5G networks, TPG Mobile’s offering seems unlikely to be nearly as comprehensive nor as consistent from a quality of service level. Getting 5G with TPG Mobile will also cost you more. Assuming you’re still interested, you’ll have to shell out for the priciest TPG phone plan available as this is the only option that currently includes 5G connectivity. To keep prices low, TPG has had to cut all those goodies out, leaving behind just the bare essentials: Calls, texts and data. There’s no unlimited data or lack of excess data charges, and if you exceed your allotted data, you’ll have to pay $10 for an extra 2GB block. The only real feature to speak of is international calls. This addition will run you an extra $5/month but it does include unlimited calls to landline and mobile numbers in 37 countries. This excludes just 20 countries - namely, Afghanistan, Congo, Eritrea, Ethiopia, Fiji, Ghana, Guinea, Iran, Liberia, Nepal, Papua New Guinea, Samoa, Sierra Leone, Solomon Islands, Sri Lanka, Tonga, Uganda, Vanuatu, Zambia and Zimbabwe. If what you’re looking for isn’t on the list, check out these popular mobile plans with international calls included as standard: This can be done with anything but TPG Mobile’s cheapest ($20/month) plan. If you opt for the 25GB or 45GB plan, you’ll end up saving $5 each month on your bill. If you opt for the 60GB plan, you’ll save $10 instead. However, in all three cases, these discount only kicks in after any sign-up promotion (like the current one) expires. If you do need help, there are a few channels you can turn to. The TPG website is home to a support hub, which should answer most of the questions you have, and for those that it can’t answer, you may find help in the TPG Community, which is the telco’s online forum. Alternatively, you can get assistance through the app (more info on that below) or by calling one of the following numbers:
Accounts & Billing: 1300 993 019 Technical Support: 1300 997 273 Plan Change: 1300 995 152
They’ve also got a support team available on their Facebook page and Twitter, so you can always shoot them a DM if you have an issue. Both apps have copped a belting when it comes to customer reviews. The TPG Mobile app currently has a 1.3 out of 5-star rating on the Apple App Store and a 1.4 out of 5-star rating on the Google Play store. This is a fair representation of our own experience with the app and online account management system. Check out the widget below for a timely round-up of TPG Mobile alternatives that offer at least 50GB of monthly data (ranked by overall value).
Overall value for money Product features and plan perks Coverage maps Whether or not they offer 5G connectivity Customer support channels Publicly available customer reviews
Click here for a full rundown of how we rate and review mobile providers like TPG. Secondly, there’s the aforementioned smartphone app. Again, you will need your service number and password to log in. Once you’ve logged in to either service, navigate to the ‘View All Mobile Service Accounts’ page, then select ‘View Mobile Usage’. That’s where you can check your balance and recharge your mobile service. If this all proves difficult, you can always TPG customer service for a helping (?) hand on 13 14 23. While it’s fair to say that the former is an Australian company, the opaque realities of stock markets mean that calling it an Australian-owned company might be a bit misleading.
